ABOUT US (or more specifically about BIG JOE)
Big Joe's Contact Information:
By standard mail:
Big Joe Productions
60 Sutherland Road
Brighton MA 02135
Shipping Information: All orders will be processed and shipped within 3-5 business days
Refunds: Refunds will be issued on merchandise and unopened CDs by contacting Big Joe and returning items in the condition in which the were sent.
Returns: All defective or damaged items can be returned for a full refund or replacement of the item. Call or e-mail to arrange for the return.
Cancellation Policy: Orders may be canceled within 24 hours by contacting Big Joe and the order will not be processed.
If you have any questions about your order in terms of status, shipping, returns (etc), or if you have any general questions concerning merchandise, please contact Big Joe by phone or e-mail and he will be happy to assist you.